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| Australian
orders |
- All Australian orders include GST and delivery fees.
- HappyLife uses Australia Post for all deliveries.
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| Order
cancellations |
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| Enquiries |
- All other enquiries should be directed to either of the
following email addresses:
sales@HappyLife.com.au
Telephone enquiries: 0408 588 801 (9am to 5pm AEST)
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| Returns
Policy |
- We are happy to credit or exchange any unopened products.
- If you are unsatisfied with your purchase, simply return
your products to us and we will chargeback your credit card
(less postage and handling).
- All returned products will be donated to charities where
applicable.
- There are no questions asked or difficulties given. We
want you to be assured of our support and we want your satisfaction
- even with returns. We rely on your happiness to increase
our business.
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| Confidentiality |
- All of your personal information is kept confidential.
We won't sell your name, e-mail, address etc. to any list
or service. All orders are handled without compromise to
and in accordance with our privacy policies.
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| Secure
website & mail orders |
- Happylife Australia have strict security measuresto reduce
any risk of credit card misuse. This is to safeguard against
criminal activity.
- Some users of our site may be asked for credit card verification.
You will be contacted via email should we require this information
from you.
- We use internationally recognised Secure Server certificate
(SSL) technology to ensure customers' security.
- Your IP address is registered each time you access the
site.
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| What
credit cards are accepted? |
  
- All major credit cards including Visa, MasterCard, Bankcard.
- We regret we do not accept American Express and Diners,
Visa Electron, Switch or debit cards as yet.
- Items that cannot be obtained immediately will be placed
on 'backorder' until they are made available and ready for
shipment. No charges will applied to the credit card until
such time as they have been confirmed ready for shipment
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| I don't
have a credit card, are there other payment options? |
- Yes you can pay by Cheque, Money Order or Direct Deposit.
- Happylife Australia accept cheques that are accepted
by all major banking and financial institutions in Australia.
- Cheques may be: money order; bank cheque; company
or personal cheques.
- Money orders can be processed at any Australia Post
Office and Bank Cheques can be purchased at any major
Australian bank.
- Orders paid by cheques will not be shipped until the day
of clearance. Cheques may take up to 5 working days to clear.
Send cheque/money order to:
Happylife Australia
20/588 Musgrave Rd
Robertson, Qld 4109
- Direct Bank Deposit please email or use our contact form
for this information
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| Credit
Card - Securities |
- Happylife Australia has security that conforms to industry
standard. Your credit card details are protected as per
our Privacy Policies.
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| Privacy |
- Happylife Australia is committed to protecting your privacy
online. Our Privacy Policy demonstrates our firm commitment
to protecting the privacy of our customers. No information
collected will be disemminated, distributed or sold to third
parties without consent from the customer unless an existing
agreement has been accepted.
- Any information held by Happylife Australia obtained during
the course of conducting a commercial transaction or under
mutual agreement will be held in strict confidence.
- Happylife Australia is bound by the National Privacy
Principles contained in the Commonwealth Privacy Act. No
personal details will be on-sold, passed on or used without
the permission of the person or person's who have provided
such information.
- Person or person's may request in writing or via fax
a full account of information that Happylife Australia has
recorded, received or been presented with directly or indirectly.
Once the person has been identified as being the person
who has requested the information or in such circumstances
as required by law to be provided to the authorities, Happylife
Australia will comply with all such requests.
- If the person or person's wishes that such information
that is known to be held by Happylife Australia be removed
or deleted, and such request and subsequent action does
not contravene any request by authorities acting under the
governing laws of the commonwealth, such requests will be
complied with.
- Person or person's using the Happylife Australia website,
sending emails and making contact directly or indirectly
to Happylife Australia or it's respresentatives, agree to
the terms an conditions as stated this policy as a conditions
of conducting business with Happylife Australia.
- Apart from where the customer of Happylife Australia has
consented or disclosure is necessary to achieve the purpose
for which it was submitted, personal information may be
disclosed in special situations where we have reason to
believe that doing so is necessary to identify, contact
or bring legal action against anyone damaging, injuring,
or interfering (intentionally or unintentionally) with our
rights or property, users, or anyone else who could be harmed
by such activities. Also, we may disclose personal information
when we believe in good faith that the law requires disclosure
- Person or person's wishing to conduct business with Happylife
Australia either as a supplier, customer, persons or organisations
of interest must agree to the terms and conditions as stated
in this policy.
- Person or person's wishing to conduct business with Happylife
Australia either as a supplier, customer, persons or organisations
of interest must agree to provide the information requested
by Happylife Australia as determined to be essential to
the safe conduct of business and in the interest of all
parties involved, and for all intents and purposes, all
transactions by such persons are to be conducted in an honest
manner.
- All users of the Share Accomodation section or systems
of Happylife Australia, be it for purposes of searching
for or posting of accomodation information, hereby allows
their email address to be solely used by Happylife Australia
alone for Happylife Australia marketing purposes.
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| Copyright |
- Some material on this Web Site including trade marks is
owned by third parties. If the copyright owner of any material
(including trademarks and logos) published on this Web Site
does not belong to Happylife Australia or if you have accessed
material via a link provided on this Web Site, your rights
regarding that material will be as defined by the copyright
owner of the material concerned.
- Except as set out above, all rights to this Web service
(including rights in text, graphics, selection, arrangement
and overall web site design) are reserved and no right or
licence is granted or implied under any copyright, patent,
trade mark or other intellectual property right of Happylife
Australia or any other party as a consequence of the publication
of any material on this Web service.
- No material from this Web Site may be published in any
media (including electronic media) without written permission
from Happylife Australia.
- All users of the Share Accomodation section or systems
of Happylife Australia, be it for purposes of searching
for or posting of accomodation information, hereby allows
their email address to be solely used by Happylife Australia
alone for Happylife Australia marketing purposes
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| Limitation
of Liability |
- Any information identified as provided by a third party
is made available by Happylife Australia in good faith,
Happylife Australia accepts no responsibility for the accuracy
of the information.
- All material published on this Web Site is provided "AS
IS" and Happylife Australia gives no warranty of any
kind regarding such information. Some jurisdictions do not
allow the exclusion of implied warranties, so the above
exclusion may not apply to you.
- Happylife Australia shall not under any circumstances
be liable, in contract, tort (including negligence or breach
of statutory duty) or otherwise (1) for any increased costs
or expenses, (2) for any loss of profit, business, contracts,
revenues, or anticipated savings, or (3) for any direct,
special, indirect or consequential damage, arising out of
or in connection with your use of this Web Site or of any
product or material obtained, ordered or purchased from
it.
- All users of the Share Accomodation section or systems
of Happylife Australia, be it for purposes of searching
for or posting of accomodation information, hereby allows
their email address to be solely used by Happylife Australia
alone for Happylife Australia marketing purposes
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Information
